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the questions we ask Amplicon

1 Responsiveness - How satisfied were you with our level of responsiveness in dealing with your enquiry?
2 Professionalism - How satisfied were you with our sales engineer’s professionalism in dealing with your enquiry?
3 Quotation response - If you have received a quotation from us, how do you rate the information received?
4 Tech support - If you have received tech support from us, how do you rate our engineering competence?
5 Product quality - Did the product meet your requirements and expectations?
6 Delivery - Did we meet your delivery expectation?
7 Competitiveness - Are you satisfied with our competitiveness?
8 Overall - How satisfied are you with Amplicon Liveline’s overall product and service performance?

 

The results Amplicon

KEY:

Excellent Good Satisfactory Unsatisfactory N/A
         
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level of responsiveness Amplicon   professionalism Amplicon

level of responsiveness  


level of responsiveness  

   
quotation response Amplicon   tech support competence Amplicon

level of responsiveness  


level of responsiveness  

   
product quality Amplicon   delivery Amplicon

level of responsiveness  


level of responsiveness  

   
competitiveness Amplicon

level of responsiveness  

 
overall performance satisfaction Amplicon

level of responsiveness  

 
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